Troubleshooting & FAQ
Why isn’t my website connecting to Feedlo?
If your website isn’t connecting to Feedlo, here are the most common causes and fixes:
1. Double-Check Your Website URL
When connecting your website to Instant embed, you must enter the URL exactly as it appears in your browser.
- If your website includes www, add it as
www.example.com. - If it doesn’t include www, only add
example.com.
❌ Adding the wrong version (with or withoutwww) can cause connection issues.
2. Embed Code Not Added Correctly
Make sure you’ve copied the full embed code from your Feedlo dashboard and pasted it into your site’s HTML, just before the closing </body> tag.
If you’re using a website builder (WordPress, Webflow, Wix, etc.), ensure it allows custom script embeds.
3. Script Blocked by Your Platform
Some platforms or themes block external scripts. In this case:
- Check if your platform requires you to enable “Custom Code” or “Embed Code” options.
- If using WordPress, insert the code via the Code Snippets plugin or your theme’s footer section.
4. Browser Cache or CDN
If you just added the code, your browser may be showing an old cached version of your site.
- Clear your cache or open your site in an incognito window.
- If you use a CDN like Cloudflare, make sure it has updated the latest version of your site.
5. JavaScript Errors
If another script on your site has errors, it can sometimes prevent Feedlo from loading.
- Open your browser’s Developer Console (
F12or right-click → Inspect → Console). - Check for red error messages.
If you’ve gone through these checks and still can’t see your Feedlo, reach out to support with:
- The website link where Feedlo should appear
- A screenshot of your embed code placement
We’ll help you troubleshoot and get it working quickly. 🚀